Frequently Asked Questions

Q: Can I buy my products directly from Cat lights?
A: Cat lights uses a network of authorized dealers and distributors. Contact us directly for more information.

Q. What if I want to be a Retailer of Cat lights products?
A. Please contact us directly by sending e-mails to info@catlights.com.

Q: What do I need when calling customer service for assistance?
A: Please have your products model or catalog # ready along with your original proof of purchase.

Q: What is your manufacturers warranty?
A: Please read our Limited Warranty Information by clicking here.

Q: What documentation will I need in order to warranty my product?
A: A copy of the sales receipt will need to be submitted along with obtaining a Return Material Authorization (RMA) number from us prior to product submittal.

Q: What is the warranty replacement turnaround time?
A: Once our warranty department has received your product it will take between 7-10 days.

Q: What is the status of my repair?
A: E-mails should be sent to info@catlights.com and the Subject should be ATTENTION REPAIRS. Please indicate who you are, your address, phone number and the model of flashlight being repaired

Q: What batteries should I use in my Cat flashlight?
A: You can use high grade, alkaline batteries bought from authorized dealers.

FAQ

Links

Upcoming Shows

HOUSE-HASSON
January 26-28, 2017
Opryland Resort – Nashville, TN

WORLDWIDE SPRING SHOW 2017
January 31 - February 2, 2017
Booth#326
Reno-Sparks Convention Center
Reno, Nevada

ORGILL
February 16-18, 2017
Booth#1609
Ernest N. Morial Convention Center
New Orleans, Louisiana

CONEXPO
March 7-11, 2017
Gold Lot, Booth#4490
Las Vegas Convention Center
Las Vegas, NV

National Hardware Show
May 9-11, 2017
Las Vegas Convention Center
Las Vegas, NV

DAS TRAVEL SHOW 2017
May 11-12, 2017
Lancaster County Convention Center
Lancaster, PA

Do It Best
May 19-22, 2017
Indianapolis Convention Center
Indianapolis, IN

House Hasson
June 15-17, 2017
Sevierville Events Center
Sevierville, TN

News & Events

Catlights